MacItalia Booking Terms & Conditions

1. PAYMENT TERMS

All group services to be pre-paid in full 29 days before arrival. All FIT services to be pre-paid in full 10 days before arrival.

2. VALUE ADDED TAX (VAT)

Any rates quoted are inclusive of VAT at the current rate of 20% as from the 1st December 2016. Should the rate change, prices will vary accordingly.

3. CANCELLATION FEES FIT

up to 10 days before arrival, no penalty
0  10 days, 100% penalty
No refund is due for no show.

4. PENALTY FOR GROUP CANCELLATION

up to 30 days before group arrival, no penalty
16  29 days before group arrival, 75% penalty
0 - 15 days before group arrival, 100% penalty

5. TARIFF

All rates quoted are in pounds sterling (GBP) unless otherwise indicated.

6. CONTRACT

FIT services will only be supplied where a special contract exists.

7. VOUCHERS

Vouchers will be issued by the booking agent stating:
BOOKED AND PAYABLE BY:

MacItalia Travel
51 Niddry Street
EDINBURGH
EH1 1LG
Tel no: +44 131 556 7559 | Fax: +44 131 557 4222
e: mail@macitalia.co.uk

8. HOTEL CLASSIFICATION

In the United Kingdom and Eire there is no official system for the classification of hotels. The classifications used are only indicative and correspond to those used by the tourist industry in Scotland, Ireland, England and Wales, and where illustrated are correct as at 1st December 2016.

9. RESPONSIBILITY

MacItalia Limited, as the agent for hotels and other suppliers is not responsible in any way for any damage, loss, delay, change in timetables or any other changes made by suppliers. In the case of hotel bookouts, MacItalia Limited will ensure that the alternative accommodation is of an equal or superior nature. MacItalia Limited accepts no liability in the case of personal damages or loss of luggage

Copyright Statement

1.0 The Copyright

All copyrights in this website are strictly reserved to MacItalia.

All copyrights in this website including illustrations, pictures, sound, scripts, animation and other material appearing on this website, otherwise known as content belong to MacItalia or third parties authorising MacItalia to use the copyrights.

In accessing the MacItalia Website, you agree that you will use the contents for your own private use. You may not make alterations, copy, store in any medium (including other websites), distribute, transmit any part of the website without the prior written permissions of MacItalia in accordance with the Copyright, Designs and Patents Act 1988.

2.0 Accuracy

The Information could include technical inaccuracies or typographical errors. We have made reasonable efforts to ensure that the Information is accurate at the time of inclusion. However, like any printed material, the Information may be out of date at the time of access by the visitor. We shall not be liable for any error or omission in, or any failure to update, such Information and any decisions based on the Information are the sole responsibility of the visitor.

We reserve the right to make changes to this Website at any time without notice.

3.0 Links to External Websites

Certain links on this Website lead to other Websites that will have separate privacy and data collection practices. We have no responsibility or liability for those third party policies.

Privacy Policy Statement

1.0 Statement of Intent

This is the MacItalia website policy relating to the personal information that you may be asked to provide when using this website. This includes personal data, e-mail address and other pieces of specific personal data to you. We wish to express in this Privacy Policy, our respect for your privacy and have set out below our specific guidelines below to inform you of how we retain your information and for what purpose.

2.0 What Information do we collect?

The information we collect from you when registering, or as part of an online service is exclusively for the use of MacItalia. This may include your email address and perhaps your first and last names. Under the Data Protection Act you have the right to request a copy of all personal information we hold for you. All such requests should be sent to,

Web Services Manager
51 Niddry Street, EDINBURGH, EH1 1LG
e: legal@macitalia.co.uk

An appropriate fee will be payable on the disclosure of this information. Should any of the data be incorrect or incomplete, a written statement should be sent to the same address where the MacItalia will endeavour to amend the data promptly.

3.0 Site Statistics

We do gather non-personal data regarding site visitors to our website. This is provides to use statistical information on visits to pages, type of browsers being used to view the site, paths taken through the site and other general information. Under no circumstances can this be linked to a particular person.

4.0 Cookies

A cookie is a small text file, which helps the server to identify your computer but not the individual. The cookies help us to make your visitor session more personal, and enriching experience. If you wish not to have this facility you are able to disable cookies using that option in your particular browsers settings.

5.0 Disclosure of Information

In addition to these safeguards, your personal data is protected in the UK by the Data Protection Act 1998. This provides amongst other things that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should be kept up to date, where necessary, and not retained for longer than is necessary. It should be kept securely to prevent unauthorised access by other people.

6.0 Removing subscription to mailing lists

If at any time our site contains subscription mailing lists there will always be the option to remove you from the aforementioned list. Normally this, unsubscribe option will appear at the bottom of the most recently sent email newsletter.

7.0 Security

MacItalia is bound by the Data Protection Act 1998 and will comply with its requirements. Any details you give will remain completely confidential. Having gained access to the clients area, we would strongly recommend that you do not divulge your username or password to anyone. Please always remember to log out of your account and close your browser window when you have finished using them. This ensures that others cannot access your personal data especially when using a shared, or public access computer terminal.

MacItalia Travel Limited is registered under Data Protection Act 1998 - registration number: Z8627028

8.0 Changes to Privacy Policy

MacItalia reserves the right to modify and update the terms and conditions of this website. In continually striving to improve our service for our clients we need to be able to enhance the site in ways deemed appropriate.

9.0 Further Information

For further information regarding any of these points please contact legal@macitalia.co.uk